Your Dream Vacation Awaits

1. Service Agreement

By engaging Vacation Wisdom Pro's services, you enter into a professional service agreement for travel planning and consultation services. Our services include custom itinerary design, accommodation recommendations, transportation arrangements, and ongoing travel support.

2. Service Scope

We provide professional travel planning consultation and booking services. While we strive for accuracy, travel conditions, availability, and pricing can change. We are not responsible for changes made by third-party suppliers (airlines, hotels, tour operators) after booking confirmation.

3. Booking and Payment Terms

Consultation fees are due upon service engagement. Travel bookings require payment according to supplier terms. Cancellations and changes are subject to supplier policies and may incur fees. Travel insurance is strongly recommended for all bookings.

4. Client Responsibilities

Clients must provide accurate information including travel dates, preferences, dietary restrictions, mobility requirements, and valid travel documents. Clients are responsible for obtaining necessary visas, vaccinations, and travel insurance.

5. Limitation of Liability

Our liability is limited to the service fees paid. We are not liable for delays, cancellations, or changes by suppliers, weather events, political situations, or other circumstances beyond our control. Travel insurance provides additional protection.

6. Privacy and Data Protection

We protect your personal information according to our Privacy Policy and GDPR requirements. Information is used solely for travel planning and may be shared with suppliers as necessary for bookings.

7. Governing Law

These terms are governed by California law. Any disputes will be resolved through binding arbitration in San Francisco, California.

Information We Collect

We collect personal information necessary for travel planning including names, contact details, travel preferences, dietary requirements, and payment information. This information is collected directly from you through our consultation process.

How We Use Your Information

Your information is used exclusively for travel planning services including creating itineraries, making bookings, and providing travel support. We may share necessary information with travel suppliers (airlines, hotels, tour operators) to complete your bookings.

Data Security

We implement industry-standard security measures to protect your personal information including encrypted data transmission, secure storage systems, and limited access protocols. Payment information is processed through secure, PCI-compliant systems.

Your Rights (GDPR Compliance)

You have the right to access, correct, or delete your personal information. You may withdraw consent for marketing communications at any time. For EU residents, you have additional rights under GDPR including data portability and the right to be forgotten.

Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Travel booking information is typically retained for 7 years for tax and legal purposes.

Cookies and Tracking

Our website uses essential cookies for functionality and optional analytics cookies to improve our services. You can manage cookie preferences through your browser settings or our cookie consent tool.

Contact for Privacy Matters

For privacy-related questions or to exercise your rights, contact us at [email protected] or +1 (415) 555-0198.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and understand how our website is used.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, form submission, and security features. These cookies do not store personally identifiable information.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our content and user experience. These cookies collect anonymous information about page visits, time spent on pages, and traffic sources.

Marketing Cookies

With your consent, we may use marketing cookies to show you relevant advertisements and measure the effectiveness of our marketing campaigns. These cookies may track your browsing behavior across websites.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may affect website functionality. You can also use our cookie consent tool to manage your preferences.

Third-Party Cookies

Some cookies are placed by third-party services we use for analytics and marketing. These services have their own privacy policies governing their use of cookies.

Cookie Consent

We obtain your consent before using non-essential cookies. You can withdraw consent at any time through your browser settings or by contacting us directly.

Digital Millennium Copyright Act Compliance

Vacation Wisdom Pro respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). This policy outlines our procedures for addressing copyright infringement claims.

Copyright Infringement Notification

If you believe your copyrighted work has been copied and posted on our website in a way that constitutes copyright infringement, please provide our DMCA agent with the following information:

• Physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing and its location on our website
• Your contact information (address, telephone number, email address)
• A statement that you have a good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

DMCA Agent Contact Information

Send DMCA notices to:
DMCA Agent
Vacation Wisdom Pro
2847 Market Street, Suite 301
San Francisco, CA 94114
Email: [email protected]
Phone: +1 (415) 555-0198

Counter-Notification Process

If you believe your content was removed in error, you may submit a counter-notification containing your contact information, identification of removed content, a statement of good faith belief that removal was erroneous, and consent to jurisdiction.

Repeat Infringer Policy

We will terminate accounts of users who are repeat copyright infringers in accordance with our terms of service and applicable law.

General Data Protection Regulation Compliance

Vacation Wisdom Pro is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Legal Basis for Processing

We process your personal data based on:

• Contract Performance: Processing necessary to fulfill our travel planning services
• Consent: For marketing communications and optional services
• Legitimate Interest: For improving our services and business operations
• Legal Obligation: For compliance with tax and legal requirements

Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Rights Related to Automated Decision-making: Not to be subject to automated decisions

Data Processing Activities

We process personal data for travel planning, booking management, customer support, service improvement, and marketing communications (with consent). Data is shared only with necessary travel suppliers and service providers.

Data Security Measures

We implement appropriate technical and organizational measures including encryption, access controls, staff training, and regular security assessments to protect your personal data.

International Data Transfers

When transferring data outside the EU/EEA, we ensure adequate protection through adequacy decisions, standard contractual clauses, or other appropriate safeguards.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:
Email: [email protected]
Address: 2847 Market Street, Suite 301, San Francisco, CA 94114

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.